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Customer Web Portal

Customer Web Portal

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Contact us

t: +44 (0)1925 849000 e: protex.marketing@datelgroup.com

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Delivering an integrated approach to eCommerce is essential if you want to maximise the benefits of trading online

The Protex Customer Web Portal provides clothing and footwear business with a B2B and B2C eCommerce solution which enables customers, agents or sales reps to enter orders, check stock and review progress of current orders without the need to call you.

We provide an integrated approach to eCommerce which is essential if you want to maximise the benefits of trading online. Simply put it means your online activity is completely and automatically synchronised with the Protex ERP back office system.

Organisations reliant upon different finance, back office and eCommerce systems will struggle to achieve operational efficiencies due to lack of real-time, end-to-end information. The Protex Customer Web Portal provides a fully integrated eCommerce solution.

With the Protex Customer Web Portal integrated with the Protex ERP solution not only will your business drive efficiencies and reduce administration costs you will also add value to the service you offer your customers.

Our B2B offering enables your customers to logon:

Order at their own convenience anytime

View all orders whether placed online or via telephone

Copy and amend orders

Obtain live stock information & incoming stock delivery information

Track Orders at a single click via the carriers website

View their back order position and when stock is expected

Print copy invoices

View their credit position and Pay outstanding invoices

Part of the Protex Customer Web Portal is the Protex Mobile solution. This optimises the b2b functionality for mobile technology. The solution is easy to use and extends the ability for users to process orders, track orders, view accounts information and/or make payments anytime, anywhere on any device.

In today’s business environment having multiple sales and communication channels enables businesses to maximise their sales potential whilst providing customers with enhanced levels of service.

The Protex Customer Web Portal can be configured to suit the needs of each customer; it is definitely not one size fits all.

We work closely with select digital web design partners to deliver a B2C solution.

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